Frequently asked questions
Straight answers about how we work, and if you don't see your question, call (929) 756-1721
What are your hours?
We're open every day, weekends included, from 6 am to 9 pm
Do you come to me?
Yes, we're a mobile locksmith: we drive to your home, apartment or business in Philadelphia, and there's no shop to visit
How much does a locksmith cost?
It depends on the job: the type of lock and door, and what needs to be done, so call (929) 756-1721, describe what's going on, and ask about cost before any work starts
How soon can you get here?
It depends on where you are in the city and the time of day, so call (929) 756-1721 and ask about timing before we head out
What's the difference between rekeying and changing a lock?
Rekeying changes the inside of the lock so a new key works and the old keys don't, and the hardware stays on the door, while changing a lock replaces the hardware itself, so if your lock works well, rekeying is often all you need
What areas do you serve?
We serve Philadelphia, PA, and if you're not sure we reach your street, call (929) 756-1721 and ask
Where is your office? Can I stop by?
Our office is at 1306 N 6th Street, Philadelphia, PA 19122, and it's an office, not a shop, so there are no walk-ins: call (929) 756-1721 and we'll come to you
Do you work with businesses?
Yes, we handle lockouts, rekeying, and lock change and repair for stores, offices and rental properties
What should I tell you when I call?
Your address, the kind of door (front door, apartment door, back door, storefront) and what happened: keys inside, keys lost, or a lock that won't work
What if I need a locksmith after hours?
We're open 6 am to 9 pm, and outside those hours you can send a call-back request on this site and we'll call you once we're open again
